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Product Designer - Platform (m/f)

  • Empresa
  • Localização
  • Sector
  • Função
  • Data
  • Farfetch
  • Londres
  • Fashion E-commerce
  • Product Designer - Platform (m/f)
  • 11/10/2019

A Farfetch está à procura de um Product Designer - Consumer (m/f), para a sua equipa, em Londres.

What you'll do:

  • Help to build your product’s roadmap

    You’ll be working collaboratively with your team (product owners, engineers, researchers and others) in defining the problem space and desired customers outcomes. You will support the execution and development of strategy in your area based on the learning and explanations created by the teams.
    You’ll be involved in the planning and execution of workshops to help align intent and understanding of business and customer goals, distilling and sharing this with other teams.
    You will work with your teams and the area’s leadership team to understand and roadmap their learning and research agenda for the period ahead.

    Discovering opportunities

    You’ll help to define the hierarchy of user needs for the design project (use cases, heuristics), making sure that when customers interact with your product the experience is coherent, effective and consistent with our brand.
    You’ll have a strong understanding of your area’s technology and use these to ensure product decisions are made within those constraints
    Discovery sprints - identifying opportunities to create value for our customers, and defining the problem space to remove the risk
    You’ll be able to help the team discover potential design routes by going broad and wide, creating provocations and prototypes to help the team build better products and features for our customers

    Detailed interaction and product design

    Helping the team understand solutions by working them through on paper or as visualisations.
    Using your knowledge and expertise of interaction design in very detailed micro-interactions and also at task and flow level
    Ensuring that the work from the team is consistent with the whole customer experience and designed with the customers’ high-level goals and needs.
    You are able to support the team’s work with minimal oversight or support, whilst also supporting and coaching the work of less-experienced design team members within your area of influence, levelling up the outputs of everyone around you in your product area

    Work as part of a team

    You’ll have strong experience of working in partnership with engineering teams and ensuring any design specifications are clear and well-understood by your team.
    You understand that design specifications are not the finished product that our customers use, so you constantly work with your team to improve and finesse the product through release and beyond
    Working with engineering and product owners to bring your understanding of how customers interact and behave with products to ensure that they share your confidence in a solution
    You’ll be able to define tags / trackers to eng for analytic data without oversight

What you'll do

  • You’ll advocate for your users and champion user-centred design to deliver intuitive, innovative and delightful user experiences.
    You’ll work fast across the end-to-end design process, taking an evidence-based approach where learning constantly shapes your design.
    You’ll work collaboratively with the design team to make sure your work is aligned, and you’ll contribute to our design system.
    You’ll conduct or support user research, whether that’s through product discovery or usability testing.
    You’ll seek guidance, support and feedback from your team to iterate and improve your work.
    You’ll explore, ideate and iterate designs.
    You’ll work in agile processes in a multidisciplinary team with other product designers, user researchers, product owners and developers.
    You’ll bring inspiring ideas to motivate an energetic and collaborative team.

Who you are:

  • You have extensive experience working within product teams, either as a designer or a product owner.
    You have the ability to demonstrate the process and outcome of the evidence-based approach that you’ve employed on previous projects
    You are regarded as an expert in designing products for web or native platforms.
    You have excellent collaboration skills, as well as being able to constructively direct action within teams.
    We don’t expect a formal degree, but your depth and domain of knowledge is equivalent to that of a BA/BSc/MA in HCI, Information Systems, Computer Science, Graphic Design or similar.
    You have a working knowledge of developing and working with full-stack design systems.
    You have experience working on high traffic consumer products a plus
    You have experience working within a platform business, E-commerce or online retail.
    You will have excellent listening, verbal and written communication skills.
    You are able and willing to travel to other Farfetch offices when required
    You understand how to select and develop appropriate methods for prototyping and when to apply them as tools to remove risk.
    You have a working knowledge of HTML, CSS and Javascript
    You have experience of direct line-managing and their personal and professional development