Paid Media Associate Manager (m/f)
- Paid Media Associate Manager (m/f)
- Full Time
A Talkdesk está à procura de um Paid Media Associate Manager (m/f) para a sua equipa, em Lisboa.
Talkdesk is one of the fastest growing companies in the world, a leader in the Gartner North America Contact Center as a Service Magic Quadrant, and an organization that is truly disrupting the industry. We have 1,800+ customers, representing all industries, who are offering superior customer experiences to their customers leveraging the Talkdesk innovative technology.
We’re looking for a creative content marketing leader with a passion for writing and a gift of storytelling. The ideal candidate thrives in a dynamic, collaborative environment and has a drive to exceed goals. The Content Marketing director will oversee the Talkdesk content marketing team, will report directly to the Vice President of Corporate Communications and will align with the Director of Content Strategy.
We need a strong, experienced content marketing writer who works to understand Talkdesk’s business goals and customer needs, then helps plan, develop and deliver clear, relevant content that brings the two together.
- Translate organization priorities into paid media campaigns that achieve pipeline and ROI targets
Work alongside the global corporate campaigns team to design media plans that meet the objectives of the campaigns
Manage successful launch of paid media campaigns across Linkedin, YouTube, AdWords, Ad networks and emerging digital channels
Test and analyze campaign performance metrics, using internal analytics and ROI measurement tools to optimize performance and meet business objectives
Leverage data-driven insights to inform planning and optimization for future media and content strategies
Manage paid media budget and in-quarter forecasting of spend
Coordinate with creative teams on successful delivery of paid media campaigns
Provide input into optimization of the customer journey across all marketing touchpoints
Manage internal policy and brand safety processes for paid media programs
Communicate program performance to internal stakeholders on monthly and quarterly basis
- 5+ years of paid media experience working ad platforms and ad networks
Experience with marketing to mid-size and large Enterprises with multiple target personas
Understanding of Digital Marketing tactics (email marketing, webinars, landing page optimization)
Familiar with marketing automation, CRM, attribution and website optimization tools
Superior project timeline development and management skills
Seasoned at managing multiple complex projects simultaneously
Ability to work in a fast-paced environment
Excellent problem solver
- The Talkdesk story hinges on empathy and acceptance. It is the shared goal among all Talkdeskers to empower a new kind of customer hero through our innovative software solution, and we firmly believe that the best path to success for our mission is inclusivity, diversity, and genuine acceptance. To that end, we will hire, promote, work along, cheer for, bond with, and warmly welcome into the Talkdesk family all persons without regard to ethnic and racial identity, indigenous heritage, national origin, religion, gender, gender identity, gender expression, sexual orientation, age, disability, marital status, veteran status, genetic information, or any other legally protected status.